A warm welcome to our second Newsletter.
A Letter from Doug Kelley, President of IER
“It’s hard to believe it has been one year since IER joined forces with Calix, and what an amazing challenge it has been trying to grow together in the midst of a worldwide pandemic. Through the miracle of webinars and emails we have shown incredible resiliency in our efforts to come to know each other and to really enjoy working with each other, confirming how our two companies – now one! – are mutually committed to advancing new technologies that cost-effectively sustain all life here on Earth!
IER has been focused on upgrading our core technologies related to magnesium hydroxide. Our primary product, AMALGAM-60, has been reformulated to provide exceptional performance and stability. This has resulted in improved feed reliability and cost reductions related to customer handling and maintenance of slurry storage and feed systems.
In this newsletter, we are highlighting one of our key employees who transitioned from the food processing world over a decade ago to join IER and has been extremely successful in growing our business in Western Washington and Oregon. His primary focus has been to replace the use of sodium hydroxide (caustic soda) with magnesium hydroxide (AMALGAM-60), with the simple and clear message that it is safer for employees to handle, better for the environment, and costs less to use. By working closely with the customer to optimize each storage and feed system, while providing exceptional customer service, he has been able to build a strong network of very happy customers.
With the coming new year, IER is poised to grow in our applications of magnesium hydroxide for odor and corrosion control in wastewater collection systems. Armed with a very high-surface area product (ACTI-Mag), we are prepared to expand into this market with a highly cost-effective technology having over 20 years of proven applications success in Australia and SE Asia.
Finally, I want to wish all reading this newsletter a very safe, healthy, and peaceful end to 2020, and the same in 2021.
The virus pandemic has certainly changed the way we do business, and many of these changes will likely remain with us. However, my hope is that we all renew our efforts to remain connected to those that are important to us – family and friends. In many cases, some of our best friends are our customers. Here’s to the strengthening of old relationships and the excitement of new beginnings in 2021!
Merry Christmas, All!
Doug”